Shipping Policy
Shodows Shipping Policy
At Shodows, we are committed to ensuring that your order reaches you safely and on time. Below is a detailed overview of our UK-only shipping process.
Shipping Coverage
We only ship within the United Kingdom.
Shipping Partners
To guarantee secure and timely deliveries, we collaborate with trusted UK courier services.
Shipping Charges
We are pleased to offer free shipping across the UK on all orders.
Processing & Delivery Timeline
- Processing Time: Orders are processed within 1-2 business days (Monday to Friday).
- In-Transit Time: After shipping, most orders arrive within 4-6 business days, though delays may occur due to unforeseen circumstances.
- Estimated Delivery: Typically, orders reach their destination within 5-8 days after purchase.
- Order Tracking: Once shipped, you will receive a tracking number to monitor your package in real-time.
Customs & Import Duties
Since we only ship within the UK, there are no import duties or customs fees.
Shipping Concerns & Assistance
If you receive a damaged, incorrect, or tampered package, please contact us immediately via email with supporting photos. Our team will assist you as quickly as possible.
Contact Information
Order Cut-off Time: 5 PM
Business Days: Monday to Friday, 9 AM – 5 PM
Phone Number: +44 7426131785
Support Email: support@shodows.com
Business Address: 44 St Nazaire Road, Chelmsford CM1 2EQ, United Kingdom