Privacy Policy
Last updated: 29 / January / 2026
Shodows operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience. Shodows is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include anonymized or de-identified information.
Depending on how you interact with our Services, we may collect:
- Contact details: name, billing and shipping address, phone number, email address
- Financial information: payment method details, transaction confirmations (payments are securely processed via Shopify and its payment providers)
- Account information: username, password, preferences, and settings
- Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
- Communications: messages or information you share with our support team
- Device information: IP address, browser type, device identifiers
- Usage information: how you interact with and navigate our Services
Sources of Personal Information
We collect personal information:
- Directly from you when you create an account, place an order, or contact us
- Automatically through cookies and similar technologies
- From Shopify and other service providers working on our behalf
- From marketing partners or third parties, where permitted by law
How We Use Your Personal Information
We use personal information to:
- Provide and improve our Services: process orders, payments, shipping, returns, exchanges, manage accounts, and personalize your shopping experience
- Marketing and advertising: send promotional messages and display relevant advertisements (you may opt out at any time)
- Security and fraud prevention: protect accounts, transactions, and our Services
- Customer support: respond to inquiries and maintain our relationship with you
- Legal compliance: comply with laws, regulations, and enforce our policies
How We Disclose Personal Information
We may share your personal information:
- With Shopify, payment processors, shipping partners, IT and customer support providers
- With marketing and advertising partners (subject to applicable law)
- When you request or consent to such sharing
- With affiliated businesses
- As part of a business transaction (e.g., merger or sale)
- To comply with legal obligations or protect our rights and users
Relationship with Shopify
Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services. Your information may be transferred and processed outside your country of residence.
Shopify is responsible for certain processing activities. Learn more at the Shopify Consumer Privacy Policy and manage rights via the Shopify Privacy Portal.
Third-Party Websites
Our Services may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us personal data, please contact us to request deletion.
Security and Data Retention
We use reasonable safeguards to protect your information, but no system is completely secure. Data is retained only as long as necessary to provide Services, comply with legal obligations, and enforce our policies.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request deletion or correction
- Request data portability
- Opt out of marketing communications
We may verify your identity before processing requests and will respond as required by law.
Country-Specific Privacy Rights
United Arab Emirates
If you are located in the United Arab Emirates, your personal information is processed in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
Subject to applicable law, you may have the right to:
-
Access your personal information
-
Request correction or updating of your personal information
-
Request deletion of your personal information
-
Restrict or object to certain processing activities
To exercise your rights under UAE law, you may contact us using the details provided in this Privacy Policy.
United Kingdom
If you are located in the United Kingdom, your personal information is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Subject to applicable law, you have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate or incomplete personal information
-
Request deletion of your personal information
-
Object to or restrict certain processing activities
-
Request data portability
-
Withdraw consent where processing is based on consent
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred and processed outside your country. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.