Shipping & Delivery
Shipping & Delivery Policy – Shodows
At Shodows, we are committed to ensuring that your order reaches you safely and on time. Below is a detailed overview of our shipping process.
Shipping Coverage
We offer worldwide shipping, with a key focus on destinations like the UK, USA, Canada, Australia, and Europe. No matter where you are, we strive to deliver your order as efficiently as possible.
Shipping Partners
To guarantee secure and timely deliveries, we collaborate with trusted courier services, including FedEx, DHL, Sky Net, and UPS.
Shipping Charges
We are pleased to offer free worldwide shipping on all orders!
Processing & Delivery Timeline
- Processing Time: Orders are processed within 1-2 business days (Monday to Friday).
- In-Transit Time: After shipping, most orders arrive within 4-6 business days, though delays may occur due to unforeseen circumstances.
- Estimated Delivery: Typically, orders reach their destination within 5-8 days after purchase.
- Order Tracking: Once shipped, you will receive a tracking number to monitor your package in real time.
Customs & Import Duties
Customs duties and import taxes are determined by your country's regulations and are the responsibility of the buyer. Please check with your local customs office for further details.
Cut-off Time
- 5 PM
Shipping Concerns & Assistance
If you receive a damaged, incorrect, or tampered package, please contact us immediately via email, including supporting photos. Our team will assist you as quickly as possible.
Additional Services
Currently, we do not offer gift wrapping or expedited shipping, but we are actively working to introduce these options in the near future.
Contact Us
Business Name: Shodows
Phone Number:+44 7426131785
Support Email: support@shodows.com
Business Days: Monday to Friday 9am to 5pm
Business Address: 44 St Nazaire Road, Chelmsford CM1 2EQ, United Kingdom
For any queries or assistance, feel free to reach out to us at support@shodows.com