FAQ,s

What types of products does Shodows offer?

Shodows specializes in stylish and comfortable streetwear, featuring a curated selection of high-quality Leather jackets. Our collection is designed to elevate your everyday wardrobe while ensuring comfort and warmth.

What is the quality of the materials used in your products?

At Shodows, we prioritize high-quality materials in our products. Each item is crafted to provide durability and comfort, ensuring that our customers receive clothing that not only looks good but also stands the test of time.

How long does shipping take?

Orders are processed within 1–2 business days. After that, shipping typically takes 4–6 business days, but times may vary based on your location.

What is your return policy?

Customers have 30 calendar days to return an item from the date of receipt. To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging. A receipt or proof of purchase is also required.

Do you offer international shipping?

Shodows offers international shipping! We proudly deliver to customers worldwide, ensuring you can receive our products no matter where you are.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email that includes tracking details. This allows you to monitor your package's journey until it arrives at your specified address.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team immediately at support@shodows.com We will work to resolve the issue promptly and ensure your satisfaction.

What payment methods do you accept?

Shodows accepts various payment methods, including Visa, MasterCard, American Express, Diners Club, Discover, Maestro, Google Pay, Shop Pay, and Union Pay. All these are secure payment gateways.

How can I contact customer support?

You can reach our customer support team via email at support@shodows.com or by phone at +44 7426131785. Our business hours are Monday to Friday, from 9 AM to 5 PM.